Contact Us
Have questions? Need assistance? Our support team is here to help you with your safe migration journey.
For general inquiries, membership questions, and platform assistance:
Our support team is available 24/7 to assist you. No time zones. No delays.
Privacy Inquiries
For data protection, privacy concerns, and account deletion requests:
privacy@migratesafely.comLocation:
🇬🇧 Headquarters: London, United Kingdom 🇧🇩 Sister Concern / Regional Office: Dhaka, Bangladesh
Member Support Features
Active members have access to additional support channels
Internal Messaging
Contact our team directly through the platform's internal messaging system for faster responses.
Support Tickets
Submit detailed support tickets from your dashboard with attachments and priority options.
Request Tracking
Track your agent requests and communications in real-time through your member dashboard.
Common Questions
How long does it take to get a response?
We aim to respond to all email inquiries within 24-48 business hours. Members using our internal messaging system typically receive faster responses during business hours.
Can I speak to someone on the phone?
Currently, we provide support via email and our internal messaging system. This allows us to provide thorough, documented assistance and maintain records for your reference.
I need help with an agent request. What should I do?
Active members can track their agent requests through their dashboard. For specific questions, contact us via the internal messaging system or email support@migratesafely.com with your request ID.
How do I report a technical issue?
Please email support@migratesafely.com with a detailed description of the issue.
Before You Contact Us
Many common questions are already answered on our website:
General Information:
- About Us - Who we are
- Our Services - What we offer
- How It Works - Step-by-step process
- Membership - Benefits and pricing
Legal & Policies:
- Terms of Service - Platform rules
- Privacy Policy - Data protection
- Disclaimer - Important notices
